Feedback Form

Thank you for visiting us today. Your feedback helps us make every visit better and more memorable.

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Your Experience at Our Store

How would you describe your overall experience during your visit?

😕
Poor

😐
Fair

🙂
Good

😄
Excellent

Our Store Team

How would you rate the friendliness, helpfulness, and professionalism of our store team?

👎
Poor

🤝
Fair

👍
Good

🌟
Excellent

Your Thoughts Matter (Optional)

We’re always looking to improve. Please share any feedback, suggestions, or ideas you have.

Your feedback matters - let’s make things right We’re truly sorry to hear about your recent experience at our store. A member of our team will be reaching out to you soon, but in the meantime, we’d love to hear more from you. Your thoughts will help us improve and ensure every visit to Imagine is better than the last.

What could have made your experience better? (Select all that apply)

Wider product availability More competitive prices Friendlier and more knowledgeable staff A better variety of accessories Faster checkout / shorter wait times A cleaner, more welcoming store environment

What brought you to Imagine today? (Select all that apply)

The product I was looking for Discounts or special offers Exceptional service or shopping experience Convenient location (close to my home)) I’m a regular Imagine customer Other (please specify)

How did you hear about Imagine? (Select all that apply)

SMS, email, or WhatsApp Social media or other digital platforms Print, radio, or hoardings Word of mouth I already know Imagine well Other (please specify)

We Appreciate your Feedback Thank you for your valuable feedback. We realise we could have done better. Please help us understand how we can improve your experience from good to great.

What could have made your experience better? (Select all that apply)

Wider product availability More competitive prices Friendlier and more knowledgeable staff A better variety of accessories Faster checkout / shorter wait times A cleaner, more welcoming store environment

What brought you to Imagine today? (Select all that apply)

The product I was looking for Discounts or special offers Exceptional service or shopping experience Convenient location (close to my home) I’m a regular Imagine customer Other (please specify)

How did you hear about Imagine? (Select all that apply)

SMS, email, or WhatsApp Social media or other digital platforms Print, radio, or hoardings Word of mouth I already know Imagine well Other (please specify)

Thank You for Your Feedback! We’re delighted to know you had a great experience at Imagine. We’d love to understand what made your visit special today.

What made your visit special today. (Select all that apply)

Wider product availability More competitive prices Friendlier and more knowledgeable staff A better variety of accessories Faster checkout / shorter wait times A cleaner, more welcoming store environment

What brought you to Imagine today? (Select all that apply)

The product I was looking for Discounts or special offers Exceptional service or shopping experience Convenient location (close to my home) I’m a regular Imagine customer Other (please specify)

How did you hear about Imagine? (Select all that apply)

SMS, email, or WhatsApp Social media or other digital platforms Print, radio, or hoardings Word of mouth I already know Imagine well Other (please specify)